Quality of Hire (QoH) is the impact that each person has on their organization. It’s not a new metric, but until recently it was challenging for HR or People Analytics teams to measure it for a variety of reasons. It can identify employees that are likely to be more successful at an organization, and allow that organization to measure and manage company culture through hiring. Because QoH quantifies the value that recruiting and hiring brings to the organization, it helps the talent acquisition group (whether that’s a department or an external recruiter) become a strategic function of the business.

This value comes from money saved by avoiding attrition and backfills, as well as additional value produced by successful employees that the hiring team has brought in and set up for success. This extra value can be significant. One Searchlight customer found that fine-tuning their hiring process resulted in improved Time to Productivity, increased productivity and output, and increased retention that generated 1.5-4x ELTV for each employee overall.